Hmmm, but still, as a gastronomer (or in your case roaster), one should be happy if the competition is not so good, that makes it easier for us to convince people how good the real speciality coffee is, as the contrast is bigger... just a tiny thought...I don't fear Starbucks, I always experience people tasting my coffee saying "wow, that's much better then..."
They might sell crap overroasted coffee, but I still believe that's not what the people are going there for.
BTW, everywhere I went in the US the coffee is burnt, East coast, West coast....even the Hines Public Market Place everyone speaks so good about (very nice folks!! cool 5 group La Marzocco which I was allowed to froth with), but the coffee was totally burnt!!!
I have the feeling that whole America thinks coffee has to be burnt, and they say that's the "Italian Style".
I just don't know who thought that first - the others or Starbucks? He, he...
There were just 3 out of about 20 different coffee shops that didn't have burnt coffee....
In the US people start prefering some smaller, owner managed shops over the huge chain for the reason of quality and more personal customer service... in Europe the Starbucks hipe just started, in the US the reputation is already tarnished...this wave will swash to Europe, too, sooner or later.
joey