Too Much Coffee

Before I forget, has anyone chased Danny for news on the MG? He's supposed to have had it in stock for a couple of weeks now.

Personally I'm interested but I have such a stock of greens anyway that if he doesn't want to sell any to me, that's his lookout. Neku (!!), you on the other hand were much more interested as I recall?

phil (!) yes I was

I wrote to him to send me two kilo's, but haven't heard from him since. I think he's busy buying a new trailer to set up shop at some shopping mall in his home town, from what I gather on AC.

i find it very sloppy and if feel annoyed about it. he made it a commercial operation, and i was in favour of that. but now i feel he failed, and do not feel obliged to stick to the order, although i will.

my little rant.

ES

don't be too hard on the guy, I'm sure he means well (or at least, that's the impression I get from reading his stories). Setting up a business like this must be incredibly hard work.

(Of course, maybe we could convince steve to push MG on the European markets on a more stable basis? ;))

How can it be difficult to import and distribute some beans? Yes, it is time intensive, but really... it takes an afternoon's work at best. Besides he makes money on it.

Oops... you hit a sensitive nerve...

what sensitive nerve would that be?

My frustration with horrible customer service in the Netherlands and in the UK. Many people don't seem to realise there is a relationship between having a job and being nice to customers...

Don't get me started!

Just heard from Danny. I guess you guys did too? I've sent him a cheque for 2kg of MG greens plus postage.

I mailed him back saying we wondered why he wasn't talking to us as he still seemed to find time for a.c? Actually, no, not even I was that blunt, but that was my implied message.

Neku, like you said he gave some sort of sob story about being busy. I have to agree with Eward here. Selling MG is a business he's chosen to get into, not a favour he's doing for some guys. He's making a profit. Consequently I find his behaviour unacceptable. I promised to buy some greens so I will, but I'd rather buy more (if I want it) from other sources.

Steve, you may want to watch this space mate.

I think that malabar gold would go down really well in the UK but its not as easy as making a few phone calls. I've been trying to sourse some for a while just to try! Any going spare guys

Steve

Danny just bought some from Dr John - well actually he bought a bag, or rather a large part of a bag - something to do with a large jump in shipping costs.

Steve, I can get some for you if you like, so Danny doesn't know it's for you? Or alternatively any of us can put you in touch. Your call.

I'd like to try some , if you could get some from Danny I'd be greatful (a couple of kilo would be good). Also if you could put me in touch with the Dr (is he Dr who ), id be greatful.

Cheers Chaps

Steve

Dr Joseph John, yer actual Malabar Gold Man :

Dr. Joseph John is president of Josuma Coffee Co. in Menlo Park, Calif., and designer of Malabar Gold, the company's Premium European Espresso. He can be reached at 650/366-5453 or by e-mail at josuma@aol.com.

(copied from "Fresh Cup", online at http://www.freshcup.com/index.asp?passedUrl=anatomy.htm - not it's not a medical text, it's an article about American espresso!).

I'll get a couple more kilos from Danny and pass them on if you like - no problem with that. Alternatively you could use your "toomuchcoffee" email and contact him at "danny@gaggia-espresso.com" - I don't think he'd rumble you if you didn't mention Hasbean. He might not even care anyway!

Let me know which way you want to go. I could drop the beans up to Stafford in exchange for a cup of coffee I'm sure!

I mailed Dr. John once, and he's a very friendly guy. He basically said that anyone who orders a full bag of MG can get it.

I think I might give this chap an email see if he will give me a sample so I can order more, could be interesting!