Ok, as there were complaints about not enough posts lately, I'll feed the forum with some information, wether it's worldshaking or not - if not, please forgive me and move to the next thread
I ordered a RB tamper last year and was very pleased with the weight, material and design. It's a great tool and made my tamping as pleasurable as watching the perfect shot dripping out of the PF.
I took the short "Ball Bubinga", stainless steel, convex, rosewood, with my personal engraving. (see pic below)
This year I needed a new one as my La San Marco has a different PF size.
My mistake was - although I measured 55mm inside the sieve, able to still move my measuring-tool, the tamper now is too wide. I should have take 53 - 54 mm. I can get it in deep, turn it, but sometimes, when some grounds get stucked on the border before knocking and twisting again, the tamper get's stucked, too and pulls out the sieve of the PF.
So the moral is - always take 1-2mm less then your diameter is
And another thing happened, but that wasn't my mistake:
As the old picture shoul have been black & white, and not white & black (coffee bean in the middle should have been black) - Reg told me that it is not possible to make bigger areas in black! Keep that in mind before you order something. The don't tell you about it - they just make it the other way/color around.
But that wasn't much of a problem for me. This time I've sent a new picture for the engraving, but they made the old one again! -
..and the white color was chipping off, too.
I told Reg about it and he replied immediately and offered to send me a new handle for the tamper, which I can screw on myself. That's really nice customer service!
Mistakes happen, everywhere, but I still love the product so much, I can highly recommend it
http://www.coffeetamper.com/
Second picture shows my new design - new handle must come any day now >yipiee<
Greetings
Joey